
State Farm® Insurance Agent Steven Gum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emilee Hancock
July 9, 2025
"Treasure is the absolute BEST to work with! She always gets things done in a timely manner, and always looks out for her customers. I would recommend Treasure for all of your insurance needs!"
crystel Crider
July 8, 2025
"Treasure was amazing and made setting up my insurance for the first time a lot less stressful. -Crystel"
Glenn Spears
July 2, 2025
"Treasure was amazing to work with. She was able to cut my business insurance to a third of what I was paying. As a small business even dollar counts."
Melanie Reynolds
July 1, 2025
"I had pretty much given up on finding a lower insurance rate for my vehicles. As a single mom I look to save any money that I can. I decided to go ahead and get one more quote just to see what they would say. Treasure with State Farm is who I talked to and she was amazing. She saved me $50 a month. She talked me through everything and was very patient and did not make me feel pressured at all. She helped me cancel my previous policy. I definitely recommend getting a quote from State Farm and ask for Treasure!!"
Angela Reed
June 27, 2025
"Thank you so much!! 😊 Treasure helped me out with getting my new policy set up and even helped me with cancelling my prior company. Thank you for making this experience so easy and setting me up for savings, you are wonderful!"
David O'Dell
February 26, 2025
"Very Easy to work with. They Insure my Home and my Cars."
Cason Popham
November 13, 2024
"Steven and team have been a pleasure to work with. They try their best to make sure you know the little details and are knowledgeable on the policies they offer. When something goes wrong, they do all they can to fix it. They are even trying to get corporate to fix some nonsensical policies that hurt the consumers with the new setup, specifically the multi vehicle discount not working if the vehicles don't have the exact same coverage."
Allison Calvillo
October 25, 2024
"Everyone at this office is great and so helpful!"
C F
July 17, 2024
"Treasure Britt at Steven Gum - State Farm Ins. has gone the extra mile for me and my family time and again. I have also known Steven and his family for many years and you couldn't ask for a more honorable person to trust with all of your insurance needs."
Lonnie Clark
June 7, 2024
"Jeannie, Lisa and Mandy are the best there is! Trust them with all my business!"
Kayla Sanders
May 23, 2024
"We have had a great experience with this office! Lisa has been amazing and very helpful from the beginning!"
Linda Taylor
April 12, 2024
"Ms. Treasure was thoroughly engaging ,informative, courtesy and found me the quotes that were competitive for bundle insurance"
Orland Mayfield
March 29, 2024
"Great people and wonderful service"
Sandra Neeley
March 22, 2024
"Treasure did an amazing job I didn’t have to do anything she switched me all over and a way cheaper rate then with my old company!!!"
Mary Atchison
February 23, 2024
"This state farm office has always been fantastic. Jeannie especially! She has always been there any time we have needed. I told her I needed a quote for our new home! She was quick told us what she needed from us and got us taken care of right away."
Sandy Anderson
January 25, 2024
"Several years ago we went into see Steven and get quotes on our autos, home and business. He and Lisa met with us and went over everything very thoroughly. We received our quotes quickly and everything about our coverage was explained in detail.The entire staff at State Farm was very easy to work with and very professional. Sandy & Steve Anderson"
Heidi Bentley
January 2, 2024
"Very helpful and great to answer all of my questions"
Brent Mcgowan
November 30, 2023
"Steven is the only insurance agent I've ever had that picked me up while we were both in Springfield and hauled me to O'Reilly to get a new car battery. He rocks!"
Crystal Kennedy
November 3, 2023
"Jeannie is always great to work with!"
Virginia Holloway
October 1, 2023
"They are all very wonderful warm friendly individual's very helpful work with."
Nancy Turner
January 5, 2023
"I appreciate the friendliness and helpfulness of all that I have contacted in this office of State Farm Insurance. They have all been very helpful and I feel confident in their insurance. Thanks to all of you in the office."
"Thank you Nancy! We appreciate you so much and are happy that we are able to help you."
Crystal Beggs
October 24, 2022
"Alonda Jones is amazing I totaled my car she got with me that day had the ball rolling for me within mins I am so glad that I have chosen state farm for my insurance thank you for being the best"
Gretchen Royer
October 19, 2022
"Alonda Jones is awesome to work with! I have had a great experience with State Farm and I trust her expertise! Very professional and she treats her customers like family!"
Rich Henry
June 27, 2022
"Excellect customer service completed in a timely fashion. Listened to our needs and offered appropriate policy options."
"Thank you for your trust in our office Rich. We appreciate you."
john fulkerson
June 22, 2022
"Took an act of congress to add a vehicle, and remove one. Still being billed 4 months later for a car I don’t own. Cancelled all my vehicles for non payment for a car I cancelled, their own claims dept called them incompetent, placed Ryder’s on my policy without my consent that are people who are renters of mine and labeled them “household” members. No apology for bad incompetent service. Steven gum said I complain too much for expecting my agents to have due diligence and integrity."
"I am sorry that that you feel this way. We strive to conduct ourselves with honesty and character."